Privacy Policy
Effective Date: [02/08/2024]
1. Introduction
Welcome to Flow Roll Apparel. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.flowrollapparel.co.uk, engage with our services, or make a purchase.
2. Information We Collect
2.1. Personal Information
When you visit our website, create an account, place an order, or contact us, we may collect the following personal information:
-
Name
-
Email address
-
Mailing address
-
Phone number
-
Payment information (credit card details, billing address)
-
Any other information you voluntarily provide to us
2.2. Non-Personal Information
We may also collect non-personal information about your visit to our website, such as:
-
IP address
-
Browser type and version
-
Pages you view on our website
-
Time and date of your visit
-
Referring URL
3. How We Use Your Information
We use the information we collect for various purposes, including:
-
To process and fulfil your orders
-
To communicate with you about your orders, account, or other inquiries
-
To improve our website, products, and services
-
To send you promotional materials, special offers, and other information we think may be of interest to you (with your consent)
-
To prevent fraudulent transactions and protect against security risks.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
-
Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that these parties agree to keep this information confidential.
-
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
-
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, please be aware that no method of internet transmission or electronic storage is 100% secure and we cannot guarantee absolute security.
6. Your Choices
You have the following rights regarding your personal information:
-
Access and Update: You can access and update your personal information by logging into your account on our website.
-
Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Please note that you may still receive transactional emails related to your account or orders.
-
Delete: You can request that we delete your personal information, subject to certain legal exceptions.
7. Cookies
We use cookies to enhance your browsing experience and collect information about how you use our website. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our website.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete that information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please get in touch with us at:
Email: support@flowrollapparel.co.uk.